Privacy policy for Decidr.ai PTY LTD
Decidr.ai PTY LTD (hereafter referred to as "Decidr.ai", "we", "us", or "our") is committed to protecting your privacy and managing your personal information in a responsible and transparent manner. This privacy policy outlines our practices regarding the collection, use, protection, and sharing of personal information through our website decidr.ai and our services.
This policy is crafted in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), the General Data Protection Regulation (GDPR) for our users in the European Union, and other applicable international privacy laws.
Collection of personal information
Decidr.ai collects personal information necessary for providing our SaaS services, improving our platform, and conducting our business operations. We may collect information including, but not limited to:
- Contact details such as names, addresses, email addresses, and phone numbers.
- Professional information including company names, industry sectors, job titles, and company sizes. Usage data related to how our services are accessed and used, including interaction data.
- Other information provided to us directly through service use, customer support, or other communication channels.
Use of personal information
We use the collected personal information to:
- Deliver and improve our SaaS solutions tailored to business needs.
- Understand user preferences and usage patterns to enhance service experience.
- Communicate important notices, including operational changes and marketing information, subject to obtaining your prior consent.
- Fulfil legal requirements and resolve disputes if they arise.
Sharing of personal information
Personal information may be shared with:
- Third-party service providers who support our business operations (e.g., cloud hosting, customer support, marketing efforts).
- Business partners, upon obtaining explicit consent from you.
- Competent legal and regulatory authorities, as required by law. We ensure that third parties are obligated to protect your information and adhere to privacy laws.
International data transfers
Due to our global operations, personal information may be transferred and processed in countries outside of your jurisdiction. In these cases, Decidr.ai employs measures like standard contractual clauses to ensure your information is protected according to this policy.
Information security
Decidr.ai implements reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. These include encryption, access control, secure software development practices, and other industry-standard measures.
Your rights
You have rights to access, correct, or request deletion of your personal information. Furthermore, where applicable, you may have rights to object to processing, request data portability, and withdraw consent for data processing.
Changes to this policy
This privacy policy may be updated to reflect changes in our practices or legal obligations. We encourage reviewing it periodically. Significant changes will be communicated through our website or directly via email.
Contacting us
For questions about this privacy policy or your personal information under our control, please contact our Privacy Officer at: admin@decidr.ai
This policy is effective as of 11th April 2024.